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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jimesha Braxton

April 27, 2024

5  out of  5
rating by Jimesha Braxton
"State Farm is awesome!!!!!!! I’ve been with them for about 3 years now. “ANY”time I call and have a question, Tammy and Jennifer always have an answer for me!!!!!!!!!!! I’m pretty sure I’ll be with them forever!!!!"
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Renee Warner

April 26, 2024

5  out of  5
rating by Renee Warner
"Always helpful and personable! Great team!"
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Ciera Russell

March 4, 2024

5  out of  5
rating by Ciera Russell
"Always a pleasure working with the ladies in this office. Their sweet and humble demeanor makes each process much easier. Jennifer was a big help assisting me…Thanks Jennifer!!"
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Taylor Costello

February 22, 2024

5  out of  5
rating by Taylor Costello
"Dana was so helpful through this whole process of taking over homes and vehicles willed to me. Super patient and the most informative. I came in with literally zero understanding and she explained each line of policies and suggested all the things to help make everything a little less expensive. She explained how everything worked, what to expect and offered her help after the fact just in case I couldn’t get everything set up on my own. Wonderful people."
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Sandy Patterson

February 22, 2024

5  out of  5
rating by Sandy Patterson
"Awesome staff! Everyone is so attentive and helpful during any situation! My experience has always been pleasant!"
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Hank Hagenau

February 15, 2024

5  out of  5
rating by Hank Hagenau
"Jennifer really helped me out today. I had a problem getting the correct proof of insurance documents to my apartment management company, and she had everything straightened out so very quickly. That's why I keep my insurance with this office even though I don't live nearby anymore."
We responded:
"Thank you so much for taking the time to leave such a positive review about our team member, Jennifer. I greatly appreciate your kind words and are delighted to hear about your positive experience. At John Staton's State Farm agency, we strive to provide excellent service, and it's truly gratifying to know that Jennifer went above and beyond to meet your expectations. I will make sure to pass on your compliments to Jennifer and recognize her outstanding efforts. "
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Shannon Fitzgerald

February 12, 2024

5  out of  5
rating by Shannon Fitzgerald
"Jennifer is the best she has always helped us with any questions or situations we have had no matter what it is. She is Amazing at what she does!!"
We responded:
"Thank you so much for your wonderful review about our team member, Jennifer. We truly appreciate your kind words and continued loyalty as a longtime customer. If there is anything else we can do to enhance your experience or assist you in any way, please do not hesitate to reach out. We are here to serve you. Once again, thank you for your kind words and for being a valued customer. We look forward to serving you for many more years to come."
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Amy Whorley

January 2, 2024

5  out of  5
rating by Amy Whorley
"I love State Farm. Everyone is very helpful and very fast to help in anyway that they can. The insurance is good and I have been with them for years for this reason."
We responded:
"Thank you for your positive feedback on State Farm! We're delighted to hear that you have had such a great experience with our customer service team. We strive to provide prompt and helpful assistance to all our customers, and it's rewarding to know that we have been successful in your case. We appreciate your loyalty and look forward to continuing to provide you with excellent insurance coverage for many more years to come. If you have any further questions or need any assistance, please feel free to reach out to us."
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Elizabeth Morris

November 10, 2023

5  out of  5
rating by Elizabeth Morris
"I had a very good experience. My agent was very helpful and provided me with everything I needed at a great price."
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Margaret Ruth Green

August 23, 2023

4  out of  5
rating by Margaret Ruth Green
"New insurance agents"
We responded:
"Thank so much for the review. Please contact our office if you need anything."
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My 4 & More

October 7, 2022

5  out of  5
rating by My 4 & More
"It is an insurance company but I've always had good service from their staff and they've been very helpful"
We responded:
"Thanks so much for the 5-star review! Please reach out anything for all your insurance and financial needs!"
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Renee Ballowe

February 21, 2020

5  out of  5
rating by Renee Ballowe
"Been a customer for a long while now. There worth everything they say."
We responded:
"Renee, thanks for the very kind review! So glad we have you as our customer. Please reach out if you need anything!"
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John Durham

January 3, 2020

5  out of  5
rating by John Durham
"Great insurance company, with great people to help you out."
We responded:
"Thanks so much; really appreciate your review. Please reach out if you need anything. We are here to help."
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Stephen Smith

September 16, 2019

5  out of  5
rating by Stephen Smith
"I use John Staton State Farm for all of my insurance needs and they have been great."
We responded:
"Thanks so much for your review. Please reach out if you need anything."
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Bob Draft

September 13, 2019

5  out of  5
rating by Bob Draft
"Always helpful and professional ?"
We responded:
"Thanks so much for your review! We are here if you need us!"
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Pamela Phelps

August 11, 2019

5  out of  5
rating by Pamela Phelps
"Good down home people."
We responded:
"Thanks so much. Please reach out if you need anything!"
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Anonymous Anonymous

January 10, 2019

5  out of  5
rating by Anonymous Anonymous
"Great and friendly people"
We responded:
"Thanks for the review Shawn! Please reach out if you need anything! Thanks for being our customer!"
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winston carroll

November 19, 2018

5  out of  5
rating by winston carroll
"Good people and they treat a person right"
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Robert Ragland

June 14, 2018

5  out of  5
rating by Robert Ragland
"Despite what another review says, this place is certainly not a rip-off, and certainly doesn't charge twice as much as its competitors, nor does it have a ridiculous deductable. I've been doing car insurance exclusively with this place for years. John Staton and his employees are some of the most nice, helpful people I've met and obviously care about both their jobs and their customers. The person who posted that other review obviously has never dealt with non-generic insurance companies before. This place is definitely worth doing business with."
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Bob Woodson

June 6, 2018

1  out of  5
rating by Bob Woodson
"Rip off......charge twice the going rate with four times the deductible....screw this place...do yourself a favor and do business somewhere else!!!!!!!"