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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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allison Holman

April 8, 2025

5  out of  5
rating by allison Holman
"Karleigh was wonderful today!"
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James Cummings

April 2, 2025

5  out of  5
rating by James Cummings
"I needed help in a situation due to an accident That my car was in and state farms. Was there for me? They are professionals. They are good. They are the best Thank you State farms"
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Jennifer Paxton

April 1, 2025

5  out of  5
rating by Jennifer Paxton
"The team at State Farm are very easy to work with, helpful, and they take good care of you."
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Kim Rainey Hashim

March 25, 2025

5  out of  5
rating by Kim Rainey Hashim
"Carlie is the queen. I am so thankful for the great service I received from her. I got unbeatable rates as well. I highly recommend them for a new policy."
We responded:
"Thank you so much for taking the time to leave such a positive review about our team member, Karleigh. I greatly appreciate your kind words and are delighted to hear that you had a great experience. We look forward to serving you in the future with all of your insurance needs. "
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christina johnson

March 24, 2025

5  out of  5
rating by christina johnson
"I have been a client with John Staton for over 15 years he and his staff are friendly understandable and knowledgeable. They are always willing to help and listen to any problems you may have. I really appreciate all the help you all have giving me the last past month with my issue 😊"
We responded:
"Thank you for the 5-star review! We appreciate your loyalty as a long-time customer and look forward to continuing to provide you with excellent insurance coverage for many more years to come. "
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Brenda Campbell

March 24, 2025

5  out of  5
rating by Brenda Campbell
"Grand Stars for a Grand Work Team ! I felt very confident in their Knowledge. Patience. And Friendliness They do aim to get you best product you need, for the Best price. They understand that there is more than just money involved in protecting your family and assets. They care. Like a Best Friend! BC"
We responded:
"Thank you for an amazing 5-star review! If there is anything else we can do to enhance your experience or assist you in any way, please do not hesitate to reach out. My State Farm team and I are happy to be your good neighbor!"
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Paul Small

March 24, 2025

5  out of  5
rating by Paul Small
"Been here for over a decade, don't need to go anywhere else!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Marcus Brown

March 21, 2025

5  out of  5
rating by Marcus Brown
"They are great I have been with them for over 20 years They will help you out in so many ways"
We responded:
"We’re honored by your positive feedback and your loyalty! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lex

March 21, 2025

5  out of  5
rating by Lex
"I had an amazing experience. I got life insurance for myself and my 2 kids and it was so easy. Karleigh walked me through every step and got me an amazing price for great coverage. I never knew getting insurance could be so easy. Will definitely recommend this location to all of my friends and family."
We responded:
"We appreciate your review! We are delighted to know you had a great experience. At John Staton's State Farm agency, we strive to provide excellent service, and it's wonderful to hear that Karleigh went above and beyond to meet your expectations. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Leigh Exley

March 21, 2025

5  out of  5
rating by Leigh Exley
"Outstanding service as always!! We have used this location for over 25 years despite moving over an hour away because of the great service! Haley and Karleigh and Tammy are always so helpful!!"
We responded:
"Thank you for your positive feedback and to hear that you have had such a great experience with our customer service team. We appreciate your loyalty and look forward to continuing to provide you with excellent insurance coverage for many more years to come. If you have any further questions or need any assistance, please feel free to reach out to us."
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Rebecca Smith

March 20, 2025

5  out of  5
rating by Rebecca Smith
"Great service Everytime I call! Staff are friendly and helpful!"
We responded:
"Thanks so much for the positive review, I really appreciate you taking the time to let us know about your experience. Please reach out if you need anything. We are here to help."
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JEANIE RO

March 18, 2025

5  out of  5
rating by JEANIE RO
"I have been with John for 40+ years and I’ve always got Excellent service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. We truly appreciate your kind words and continued loyalty as a longtime customer. If there is anything else we can do to enhance your experience or assist you in any way, please do not hesitate to reach out. We are here to serve you. Once again, thank you for your kind words and for being a valued customer. We look forward to serving you for many more years to come.""
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Marquita Baker

March 17, 2025

5  out of  5
rating by Marquita Baker
"The staff at John Staton State Farm is one of a kind. Friendly and very helpful staff. Jennifer is my go to person but all the staff is very good as well. I just have known Jennifer the longest. Ever since my first vehicle over twenty years ago."
We responded:
"We’re honored by your positive feedback and thank you for your wonderful review about our team member, Jennifer. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Regina Lowry

March 17, 2025

5  out of  5
rating by Regina Lowry
"Awesome staff!!!!"
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Ashley Johnson

March 4, 2025

5  out of  5
rating by Ashley Johnson
"Awesome staff!!! Friendly, professional and knowledgeable of job!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tim Witt

February 26, 2025

5  out of  5
rating by Tim Witt
"I have been with State Farm for over 50 years. My parents had State Farm, we have had no issues and enjoy working with the people who work at State Farm. We will continue to do so."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alma Thomas

February 25, 2025

5  out of  5
rating by Alma Thomas
"Great people to do business with. The best!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amy Kavanaugh

February 24, 2025

5  out of  5
rating by Amy Kavanaugh
"Very awesome team. Kind and considerate. The team in Dillwyn is always so nice and fast to help me with my needs!!! I have dealt with Tammy the most and she's absolutely wonderful! Thank you all I do appreciate it!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jimesha Braxton

April 27, 2024

5  out of  5
rating by Jimesha Braxton
"State Farm is awesome!!!!!!! I’ve been with them for about 3 years now. “ANY”time I call and have a question, Tammy and Jennifer always have an answer for me!!!!!!!!!!! I’m pretty sure I’ll be with them forever!!!!"
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Renee Warner

April 26, 2024

5  out of  5
rating by Renee Warner
"Always helpful and personable! Great team!"
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Ciera Russell

March 4, 2024

5  out of  5
rating by Ciera Russell
"Always a pleasure working with the ladies in this office. Their sweet and humble demeanor makes each process much easier. Jennifer was a big help assisting me…Thanks Jennifer!!"
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Taylor Costello

February 22, 2024

5  out of  5
rating by Taylor Costello
"Dana was so helpful through this whole process of taking over homes and vehicles willed to me. Super patient and the most informative. I came in with literally zero understanding and she explained each line of policies and suggested all the things to help make everything a little less expensive. She explained how everything worked, what to expect and offered her help after the fact just in case I couldn’t get everything set up on my own. Wonderful people."
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Sandy Patterson

February 22, 2024

5  out of  5
rating by Sandy Patterson
"Awesome staff! Everyone is so attentive and helpful during any situation! My experience has always been pleasant!"
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Hank Hagenau

February 15, 2024

5  out of  5
rating by Hank Hagenau
"Jennifer really helped me out today. I had a problem getting the correct proof of insurance documents to my apartment management company, and she had everything straightened out so very quickly. That's why I keep my insurance with this office even though I don't live nearby anymore."
We responded:
"Thank you so much for taking the time to leave such a positive review about our team member, Jennifer. I greatly appreciate your kind words and are delighted to hear about your positive experience. At John Staton's State Farm agency, we strive to provide excellent service, and it's truly gratifying to know that Jennifer went above and beyond to meet your expectations. I will make sure to pass on your compliments to Jennifer and recognize her outstanding efforts. "
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Shannon Fitzgerald

February 12, 2024

5  out of  5
rating by Shannon Fitzgerald
"Jennifer is the best she has always helped us with any questions or situations we have had no matter what it is. She is Amazing at what she does!!"
We responded:
"Thank you so much for your wonderful review about our team member, Jennifer. We truly appreciate your kind words and continued loyalty as a longtime customer. If there is anything else we can do to enhance your experience or assist you in any way, please do not hesitate to reach out. We are here to serve you. Once again, thank you for your kind words and for being a valued customer. We look forward to serving you for many more years to come."